March 22, 2012

Mobile Lost & Found: Your Phone’s Favorite Hiding Places

Today we’re excited to announce Mobile Lost & Found, an interactive website that let’s you see the top cities for phone loss, discover the places where people lose their phones the most, and understand the financial impact of lost phones around the globe. Have you ever lost your phone? Not a fun experience, is it? Losing your phone is more than just a hassle – it’s expensive. If everyone who misplaced their phone didn’t ever recover it, we estimate lost phones could cost U.S. consumers more than $30 billion in 2012! Last year alone, we helped 9 million people locate their phones worldwide – that’s a phone every 3.5 seconds!

Since phone loss can have such a huge impact on our wallets and everyday lives, we got to thinking: what kinds of places are people losing their phones? Are there some cities around the world where you’re more likely to lose a phone? How much could the phone loss problem cost people? To get some answers, we analyzed our 2011 lost phone data from Lookout’s 15+ million users worldwide, and created the Mobile Lost & Found to let you explore what we uncovered. The Mobile Lost & Found is a part of our new Resources website, where there is a ton of information on how to get started with your smartphone and what you can do to keep it safe.

Here’s a peek at what we found:

  • In the U.S. people lose a smartphone about once a year.
  • People in Manchester, England have the highest likelihood of losing their phone out of any other population in the world.
  • Phones are more often lost at night. Two-thirds of phone loss happens between the hours of 9 p.m. and 2 a.m. local time. And one of the top places to lose your phone at is a bar or pub – we’ll let you draw your own conclusion as to why!
  • Coffee shops, offices, bars and restaurants top the list as the most common venues to lose your phone in the U.S.
  • Unsurprisingly, more phones are lost during festivals and celebrations. During Christmas, more than $11 million dollars worth of phones were lost.
  • During the week of Carnival (aka Mardi Gras), more phones were lost around the world than during your average parade-less, bead-less week. Party-goers in Cologne lost 30% more phones and in Paris, 72% more phones were lost.
  • The top U.S. cities for phone loss include (Interestingly, many of the cities with highest rates of lost phones also were in the top ranks for the FBI’s most recent crime stats):
    1. Philadelphia
    2. Seattle
    3. Oakland
    4. Long Beach
    5. Newark
    6. Detroit
    7. Cleveland
    8. Baltimore
    9. New York
    10. Boston

To help you avoid the mental and financial burden of losing a phone, we recommend you set a passcode on your phone (that way if you lose your phone no one can steal your data), and download an app with a phone locator feature, like Lookout.

We hope you enjoy exploring Mobile Lost & Found! Let us know what you think in the comments below.

  1. Matt Herceg says:

    I think the new site and Lookout are great! Both as a Clevelander and a police officer I have been recommending Lookout to everyone I can, especially when I take a report for a lost or stolen cell phone. Keep up the great work! With prevention and increased awareness, hopefully Lookout can increase the frequency of recovering lost phones both in Cleveland and across the country.

    • Amy says:

      @Matt, thanks so much for your message–and for spreading the word about Lookout. Indeed, protecting your smartphone from loss or theft can start with simply downloading an app! Thanks again.

  2. cedric says:

    i to have lookout on my new samsung APP phone it is worth the will living in cleveland i also tell others about it and how much its worth having.thanks lookout

  3. Nichola G says:

    Since mobile phones are now touchscreen, the next exceptional feature is finger print identity. You need to touch your screen and slide the unlock to activate thus eliminating the need for a passcode and the annoying reentering the data everytime you wish to access your own phone

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