August 29, 2012

Are You the Voice of the Smartphone Generation? Prove It on Twitter to Win!

August has been an eventful month for Lookout. Between the launch of Generation Smartphone: A Guide For Parents of Tweens and Teens, and the reach of the Lookout For Your Family Facebook Contest, and the #LookoutGuide Twitter Party, we’re ecstatic with our users’ interest in family mobile security. That’s why we’re holding one last contest on Twitter this Friday to find the smartphone safety connoisseur, advocate, and super user— the voice of #GenerationSmartphone.

Here are the details:

 When?

  • Friday August 31, 2012. 5PM-6PM PST. Winners will be picked at end of promotion period.
Category:   Android  •  Apple  •  Family  •  Lookout News  •  Twitter
August 28, 2012

Lookout Honored as a 2013 World Economic Forum Technology Pioneer

Lookout lauded as a Technology Pioneer“Entrepreneurship in the global public interest.” That’s the motto at World Economic Forum and it’s one that we stand behind here at Lookout. Every year, World Economic Forum selects 20 to 30 companies to become Technology Pioneers, companies that demonstrate visionary leadership and show signs of being long-standing market leaders. We’re excited to announce that the World Economic Forum has selected Lookout as a 2013 Technology Pioneer.

Category:   Android  •  Lookout News
August 27, 2012

The Results Are In: Kids Who Get Safety Get Smartphones

When we launched Generation Smartphone: A Guide for Parents of Tweens & Teens earlier this month, there was one burning question: when is a child ready for their first smartphone? Our study with Harris Interactive shows that 22% of parents think age 10 is the most appropriate time to get their kid a mobile device, but we wanted to dig deeper. That’s why we asked our Facebook fan base, 265 thousand Lookouters strong, the same question. Here are the results!

  •  65% thought knowing how to use the phone safely and responsibly was the deciding factor.
  • 13% said when they can afford it themselves.
  • 6% believed high school was the right time.
Category:   #Data  •  Family
August 22, 2012

Mobile Security Meetup: How Android App Developers Can Slow Down Reversers

We’ve got another mobile security and privacy meetup coming up on Wednesday, Aug. 29th in San Francisco, so sign up now on meetup.com if you’re interested!

During last month’s mobile security and privacy meetup, attendees learned techniques to figure out what an Android app is doing even without having its source code.

Category:   Android  •  Attacks  •  exploits  •  Lookout News  •  Privacy
August 22, 2012

You’re Invited to Lookout’s Twitter Party Tonight!

We already gave away one Nexus 7 tablet for the winner of our ‘Lookout For Your Family’ Facebook contest (congratulations to Lookout user Dave Dodge!), but we’re ready to give away one more. We’ve teamed up with The Online Mom to start the family mobile safety conversation on Twitter. All you have to do for a chance to win is RSVP and spread the word. Here are the details:

When:

  • 9PM-10PM EST

How:

Where:

  • Twitter! Search #LookoutGuide, and use Tweetchat or Tweetgrid to make following the conversation easier.

Good luck everyone!

Category:   Android  •  Lookout News  •  Twitter  •  Uncategorized
August 21, 2012

Your ‘Quick Guide’ to Lookout!

At Lookout, we are always trying to make our products and features as simple to use as possible. But let’s face it, sometimes you need a little guidance when you’re in a stressful situation (you lost your phone!) or you’re dealing with important data that you don’t want to lose (transferring your contacts to a new phone).

We created our Quick Guide blog posts to help you navigate all of Lookout’s features, step by step. We know some of you are new to this blog, so here’s a roundup of all our Quick Guides. (You can also always just email support@mylookout.com and we will be happy to help you out!)

Is there another Quick Guide you would like to see? Let us know in the comments. And don’t forget to email us when you need help.

Category:   Android  •  Back Up Restore  •  Lookout News  •  Lost Phone  •  Missing Device  •  Mobile Tips + Tricks
August 16, 2012

Lookout for Your Family Facebook Contest

Last week, Lookout released Generation Smartphone: A Guide for Parents of Tweens & Teens to show how smartphones and children can coexist safely. Whether it’s through creating a safe mobile experience for your kid or learning how to handle bad phone behavior, there’s something in there for all parents. We even included a printable Phone Rules Agreement so that children and guardians are on the same page after a smartphone purchase.

The Lookout Facebook page has gone family friendly too, with a new Family Quiz contest page that presents our Facebook fans with an awesome opportunity. Answer the question, “When is a child ready for smartphone?” and you could win a Nexus 7 tablet! Just follow these instructions to enter:

  1. Go to Lookout’s Family Quiz page from your computer. This page isn’t accessible on mobile, unfortunately.
  2. When is a child ready for a smartphone? Click Like and then Confirm on your answer on the Family Quiz page. After the new window appears, Like the answer to share to your wall.
  3. Then a signup screen will pop up. Enter your email address so we can contact you if you win!

The contest ends at 12PM PST on August 21st. Not a Lookout Facebook fan? Not a problem. Like our Facebook page first to participate!

Category:   Family  •  Integrated Campaign  •  Lookout News
August 10, 2012

Don’t Forget to Take Our Survey for a Chance to Win $50 Amazon Gift Card

We’ve gotten really great survey responses so far from so many Lookout Blog readers. But we’d still love your feedback if you haven’t responded yet. Your feedback will help us make the Lookout Blog even more amazing for you. Take this survey before August 13th and you could win one of two $50 Amazon gift cards.

For real, take the 4 minute Lookout Blog survey!

The survey has ten short questions and will take you less than five minutes to fill out. Thanks in advance for taking the survey and a special thanks to everyone who took it already.

Category:   Lookout News
August 9, 2012

Lookout Super User: Not Your Average Joe!

Lookout Super User: Joe

Occupation: Deputy Sherriff

Location:  Columbus, Ohio

Lookout User Since: 2011

Favorite Lookout Feature: Find My Phone and Wipe

Moral of the Story: “Lookout was a total lifesaver!”

How Lookout Saved the Day for Joe: “I lost my Motorola Droid X phone with Lookout Premium onboard while attending a bachelor party in Columbus, OH in the fall of 2011. As a small business owner and law enforcement officer, I keep extremely sensitive items and access to secure networks on my phone, and in fact the phone is literally my life.

While in town and enjoying the festivities, we decided to take a cab from downtown to the Ohio State campus area to enjoy Buckeye Donuts. Within minutes of exiting the cab I felt my phone case on my belt and noticed that the phone was gone. We back tracked our steps to the point where we exited the cab, but couldn’t locate the phone. So then I used a friend’s Droid X to log into the Lookout website.

First, I set the phone to scream to alert the cab driver the phone was there so that hopefully he would hold onto it. Next, because of sensitive information as well as pictures of my kids being located on the SD card as well, I felt it necessary to wipe the phone and card. Elapsed time: less than 5 minutes.

An hour later, another cab driver was able to tell us the name of the company we had used. I called their dispatch and was able to track down our exact cab and confirm that the driver did indeed have my phone. I confirmed that the phone and the card had indeed been wiped of my information… a huge relief. And with a simple phone call to my service provider, Verizon, I was able to reactivate my phone and get it going without any issues.

Lookout is a great partner in protecting my phone and I have recommended the company to many friends and colleagues!”

Editors’ note: We’d love your feedback on the Lookout Blog, please take this survey before August 13th and you could win one of two $50 Amazon gift cards.

Category:   Android  •  Lookout News  •  Lookout Premium  •  Missing Device  •  User story
August 9, 2012

Lookout “GGSearch” Update

Note: This update affects Android 2.1 devices only.

Last night, Lookout shipped a routine, over-the-air update to users. This update mistakenly identifies the app “Google Enhanced Search” as the trojan ‘GGSearch.’ The Google Enhanced Search app is NOT actually malicious and is safe so you do not have to uninstall it. If you have received this warning please ignore it. We will be pushing out an update to fix this in the next few hours.

As a security company you trust, we take these notifications very seriously. You can rest assured we are still providing you with the best protection possible and there is no need to uninstall Lookout or to take any action. When we push the update, your Lookout app will automatically be updated. We apologize for any inconvenience and will continue to notify you of any updates.

Category:   Alerts