November 30, 2012

Meet Cell Phones for Soldiers: Where Old Phones Do Good

Have an old cell phone lying around the house collecting dust? Time to get rid of it!

Next week, the Lookout Mobile Rescue Squad will go on a mission to collect phones from tech companies around the Bay Area, including Airbnb, LinkedIn, Pandora, Square and more! We’re collecting phones this holiday season and donating them to Cell Phones for Soldiers (CPFS), a non-profit organization that turns old phones into calling cards so troops can call home during the holidays.

We interviewed CPFS’ founders Robbie, 20, and Brittany Bergquist, 22, college students that started the non-profit out of their home in 2004, to learn more about the cause and the unique individuals who made it possible for soldiers to easily connect with their families while overseas.

Category:   Family  •  Lookout News
November 29, 2012

End #PhoneHoarding with Lookout

The holiday season is the perfect time to break up with the old and fall in love with a new mobile phone. But what happens to your old phone once you’ve moved on?

Our recent nationwide Google Consumer Survey confirmed our hunch: most people have an old mobile phone or two just sitting in a dusty drawer at home. If you lined up all these old phones across the country end-to-end, there would be a trail from San Francisco to the North Pole and back. That’s a LOT of phones.

Category:   Infographic  •  Lookout News  •  smartphone obsession
November 28, 2012

Browse with Chrome? Safe Browsing Has Your Back

Lookout Premium’s Safe Browsing now supports Chrome. Surf the web on your phone with confidence, knowing Lookout will protect you from unsafe links.

One of the major threats to your phone is clicking on a bad link that can steal your personal information. In fact, we found that over the course of a year, people in the U.S. have a 40 percent chance of encountering a malicious link on their phone.

Category:   Android  •  Lookout News  •  Lookout Premium  •  Phishing  •  Releases  •  Safe Browsing
November 21, 2012

Happy Hacksgiving from Lookout!

What do you get when you put the Lookout team in a room for 24 hours straight with coffee, computers and a whole lot of innovation? That’s right, it’s a Lookout Hackathon.

What’s a Hackathon you ask? A Hackathon is a day-long hacking marathon in which the Lookout team uses all their resources to create something out of nothing, and challenge the boundaries of what we can do with computer code. Some of our greatest features, like Signal Flare, are the products of a Hackathon, and we owe our success to the ingenuity and talent of our team. This year, in the spirit of gathering with family around a big table, we celebrated our second annual Lookout Hacksgiving. A Hackathon + Thanksgiving = Hacksgiving. Happy Hacksgiving everyone!

Category:   Family  •  Lookout News
November 21, 2012

Behind the Data: State of Mobile Security

When it comes to big data, it’s not just the size that matters, but how you use it. Lookout has the world’s largest mobile threat database, the Mobile Threat Network, which provided the data for our State of Mobile Security 2012 report. Our lead data analyst, Carolyn, is responsible for combing through the data on a daily basis to provide the company with global insights, alert us to potential threats and predict trends to keep our members’ mobile phones secure. We sat down with Carolyn to get her scoop on the blood, sweat and tears that go into rigorous data crunching like the State of Mobile Security 2012.

Rachel: Carolyn, what goes into data analysis? The State of Mobile Security is a pretty big report, where did you start?

Carolyn: Two of the hardest things to balance in data is being accurate and being interesting.

Category:   #Data  •  Lookout News  •  malware
November 20, 2012

Helpful Tips: How to Report a Lost or Stolen Phone

If you’ve ever lost your mobile phone, you likely know the moment of dread and then the panic that sets in. Losing a phone is more than just a hassle – it’s expensive. Since phone loss can have such a huge impact on our wallets and everyday lives, last March, Lookout released its Mobile Lost & Found study, which pinpoints the top places for phone loss or theft. Today, we’re taking it a step further and supplying some helpful tips about how to report a lost or stolen phone.

Category:   Lost Phone  •  Missing Device  •  Mobile Tips + Tricks  •  Privacy
November 16, 2012

Holiday Gift List: The Best Smartphones of 2012

It’s the time of year when people ditch their old phones and say hello to new shiny devices. The holidays are right around the corner, and this year smartphone sales are predicted to reach an all time high. Easy to imagine with all the hot new phones available this season. From Apple to Samsung to HTC, all the top manufacturers have made it a difficult task to chose which phone will make our holiday wish list. We’ve put together a list of the top smartphones hitting the stores this holiday.

Samsung Galaxy Note II. The word on the street is that the iPhone has finally met its match with Samsung’s latest smartphone. The device that prides itself on being a cross between a tablet and a phone is great for watching videos, reading or on the go use.

Category:   iPhone  •  Mobile Tips + Tricks  •  Samsung  •  windows mobile
November 13, 2012

Lookout’s Facebook Super User: Phone on the Run

Lookout Super User: Alison

Occupation: Email Marketer

Location: San Francisco

Lookout User Since: 2011

Favorite Lookout Feature: Locate

Moral of the Story: “Lookout saved my job and my sanity!”

How Lookout saved the day for Alison: “It was Halloween night, the N-Judah was down due to a fire in the Sunset District, it was raining and I had to get all the way across town. Luckily a cab drove by and I jumped in. I got out of the cab and did my usual ‘look in the cab to make sure I didn’t leave anything’ and then headed over to meet my friends. Low and behold my phone was not in my purse. I wandered around for a bit checking the ground and looking for the cab I was just in before I gave up and went in the restaurant for dinner. My friend loaned me his phone and I began my numerous attempts to talk to the cab company.

I had paid with a credit card so I knew the exact company, cab number, and driver’s number. None of this seemed to help me get through to the driver though. After about an hour of wondering how I was going to jump on a conference call with the founder of the company I work for the next morning and feeling sorry for myself, I suddenly remembered that I have Lookout Mobile Security!

I was able to log in to the website via my friend’s web browser and there on the GPS tracker it was! Only 10 blocks away! Another friend I was with, Sue, had driven her car and we immediately jumped in as she drove towards my phone. With me navigating, her driving, and my other friend on ‘look for the cab’ duty, we were on our way.

But suddenly, the green dot was moving! From SOMA to north beach! So we headed there. And then it was moving back towards downtown. And then Union Square. After nearly 45 minutes of trying to follow this dot we had almost given up. But then we noticed the dot moving towards our neighborhood. We looked at each other and knew. One. Last. Chase.

As we followed the dot we passed a street and I saw it. I saw the cab. We couldn’t turn onto the street so we had to try to catch it at the next block and we did! We found the cab! We followed it to its drop off with the customer currently in the cab and I told him Lookout’s GPS tracker is showing my phone in his cab. He let me search and there it was! Wedged between the seat cushions! Without Lookout I would have had to wait for my replacement phone to arrive 24 hours later and have missed many big conference calls. Lookout saved my job and my sanity!”

Category:   Lookout News  •  User story
November 8, 2012

The New Lookout Goes Global on Android!

Lookout is happy to announce that the brand new Lookout is now available to download in 11 languages, for free!

The rollout of the redesigned Lookout Mobile Security App for Android began a few weeks ago in English-language countries. We’ve had excellent feedback and response, but what about the rest of our Lookout fans?

Category:   Android  •  Lookout News  •  New Features  •  Releases